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  • Why should I choose your company?
    We have an excellent customer service history and the best equipment. You can check our reviews on Google, Yelp and Facebook.https://goo.gl/maps/qp53kVKzT5cG46NX6
  • Where are you located?
    We are located in Washington DC we deliver anywhere in the Dc area.
  • Do you deliver the mobility scooter, manual wheelchair, electric wheelchair and rollator walker or do I have to pick it up myself?
    We will deliver the equipment to your destination. We drop off the equipment at hotels, national mall, museums, conferences, airbnb and homes anywhere in the DMV area. If it is out of our range we'll let you know. The details of the delivery site and location time will be specific to the rental.
  • Can I rent a Mobility Scooter at the National Mall and Smithsonian Museums
    Yes, We deliver anywhere around the National Mall on Saturdays and Sundays from 10 am-5 PM. On weekdays we can't because we are at hospitals and Nursing facilities helping patients with their mobility from 9am to 5pm. after that time we're available. If you need a different time of delivery and pick up we can coordinate on weekends. we can deliver to hotels or somewhere else.
  • Do I need to be present to receive the equipment?
    no, if it is a hotel.we'll leave it with the front desk. Airbnb we have to coordinate.
  • I'm looking to rent a mobility scooter or wheelchair how much is the rental?
    no problem please check home page
  • What if I have to cancel my order?
    as long as we haven't delivered the equipment. We'll give you a refund, But we'll charge credit card fees, 2.9% plus .30 cent, Because credit card merchant won't return seller fees. We'll send you a copy of the credit card fees..
  • Do you deliver or do I have to pick up myself?
    We'll deliver your scooter to your destination for you.
  • Are there any insurance fees or deposits needed?
    There is NO Insurance for mobility scooters, we never want to scam our customers to believing there is. If anything happens to the scooter while in your possession you are responsible for any major damage. if you scratch it we'll take care. You treat the scooter like if is yours.
  • If I change hotels in the middle of my trip, do I need to bring the scooter back to the original hotel?
    No, we will pick up the scooter at whatever hotel you are staying at. Fees are based on miles and time it could take to do the delivery or pickup.
  • How do I pay for my rental?
    You can pay it from the rental form or we can send an invoice to your email or text once you send us the form we call you to charge over the phone.
  • Types of Manual wheelchair
    The biggest difference is that standard wheelchairs are designed with large wheels so that you can propel yourself it weighs about 35lbs. , while transport wheelchairs have small wheels and are meant to be pushed from behind by a second person and mostly used indoor like Museum and Doctors visit it weighs about 25lbs. It folds so you put in a trunk of a car. Bariatric Heavy-Duty Extra Wide Wheelchair boasts a 700 lbs. weight capacity is for user that weighs 400 lbs and up.
  • Do Orthopaedic Mobility Rentals offer any Discount?
    That's a simple answer, YES! Discounts can only be given to orders online.
  • Do you deliver on the weekend or holidays?
    Yes! We will deliver mobility equipment on the weekend and holidays
  • How do I decide whether I need a scooter or a power wheelchair?
    A scooter must be steered and is best suited for individuals with sufficient use of their upper body and arms to operate the handlebars. A scooter also requires more room for maneuvering than a power wheelchair. Finally, a scooter is not recommended for those with a rapidly progressing condition.
  • Are scooters allowed in the White House , Capitol Hill and museums?
    Yes, Mobility scooters are allowed in any Government building.
  • MOBILITY SCOOTER FAQ's
    MOBILITY SCOOTER FAQ's
  • Scooter recommendation
    We recommend a full scooter if you are using public transportation if you’re not putting into a car. . If you use the Metro (train) or buses. That be ideal. The transportable scooter is the one that breaks down in 3 pieces and you can put it in a trunk of a car or suv. If you break down. You remove the seat, batteries and you fold the handle bar.
  • Will a transportable mobility scooter fit into the trunk of my car?
    Mobility scooters made for transporting. you can disassembled in 3 pieces and fit into the trunk of a small, medium or full-sized vehicle.
  • What do I do if the scooter breaks down?
    If you have any problems, please call the office and there is someone always available to assist you.
  • Heavy duty scooter
    weighs limit 400-500lbs Full scooter what's difference between a three and four-wheeled mobility scooter? Three-wheeled scooters are typically better because of the turning radius and at the same time stable because it has a big wheel at the front.equipped for indoor use outdoor , while four-wheeled scooters are better for outdoor use. Three-wheeled scooters can be smaller and compact with a better turning radius. A four-wheeled scooter is for customers that doesn't have experience. the 4 wheel is more stable for new learners. When making a turn with either scooter you have to go slow just like driving a car.
  • Does my height and weight really matter when choosing a scooter to rent?
    Please keep in mind you are sitting on a battery powered motor, each scooter has a different size motor to handle different weights so that the time in use will last the max time. Height is a tricky point it's both a matter of fit and comfort. Most of our clients are sitting and riding on the scooters 10 to 12 hours a day. You want to have leg room plus if you are too tall for the scooter you could have difficulties getting on and off the scooter.
  • Is that the heavy duty scooter that has a 10-12 mile range?
    Yes. It depends on the user weight.
  • How can I transport a full scooter?
    The only way you can transport a full scooter is by ordering a wheelchair accessible van by Uber or a taxi company or using public transportation.
  • I weigh significantly more than the average person. Can you meet my needs?
    Of Course! We understand that some of our customers need a larger scooter.
  • How long does the scooter's battery last on average?
    The batteries on the scooters on average last 8 to 12 hours depending on user weight. Please note that for every hour the scooter is used you will need to charge the scooter about the same amount of time. Please charge the scooter whenever you have a chance. Always keep the charger with you for emergencies
  • what's the difference between a three and four-wheeled mobility scooter? 1
    Three-wheeled scooters are typically better because of the turning radius and at the same time stable because it has a big wheel at the front.equipped for indoor use outdoors , while four-wheeled scooters are better for outdoor use. Three-wheeled scooters can be smaller and compact with a better turning radius. A four-wheeled scooter is for customers that don't have experience. The 4 wheel is more stable for new learners. When making a turn with either scooter you have to go slow just like driving a car.
  • What is the difference between a 3 wheel and 4 wheel scooter? 2
    The biggest difference between the two types is that 3 wheelers have a better turning radius as compared to 4 wheelers. This is most apparent in a house or similar confined area. Four-wheeled scooters originally evolved from the need for more stable operation when traveling on slopes or uneven terrain. However, newer models of 3-wheeled scooters also boast a very stable ride due to their optimized center of balance.
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